DREAM PUTT

Privacy Policy

Effective Date: December 8, 2025

This Privacy Policy describes how Dream Putt, a product of Jeffrey David Golf, LLC ("we," "us," or "our"), collects, uses, and protects your information when you:

Visit our websites (www.dreamputt.app and www.slopegraide.com/pages/dream-putt)
Use the Dream Putt mobile application ("App")
Submit information through forms or participate in our beta program
Interact with our services

By using our website, App, submitting information through forms, or participating in our beta program, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our website and App:

Personal Information:

Name and contact information (email address, phone number)
Account credentials and login information
User profile information and preferences
Handicap index

Subscription and Billing Information (App):

Subscription status, plan type, and billing period
Payment transaction history and renewal dates
Payment method type (processed securely by Shopify or our payment provider)
Note: We do not store full payment card details

Performance and Analytics Data (App):

Putt data including distance, accuracy, speed, and trajectory
Drill results, scores, and completion rates
Session duration, frequency, and timestamps
Practice patterns and skill progression metrics
Display preferences and in-app settings

Multiplayer and Competitive Data (App):

Multiplayer session participation and gameplay interactions
Leaderboard rankings, positions, and competitive statistics
Challenge participation and completion results
Performance comparisons with other users

Hardware and Technical Data:

Device and equipment information (Apple Vision Pro model and chip version, Square Golf Launch Monitor)
Responses indicating whether you own or have access to compatible hardware
Operating system version and compatibility information
Device performance metrics and diagnostics
App crash reports and error logs
IP address and general location information

Website Usage Data:

Information about how you interact with our website (page visits, time on site, navigation patterns)
Browser type and version
Referring/exit pages

User-Submitted Content:

Beta tester application responses
Feedback about product experience, goals, or expectations
Responses to open-ended questions or surveys
Customer support communications
Note: While not required, users may voluntarily include personal or sensitive information in their responses

2. How We Collect Information

We collect information in the following ways:

Directly from You:

When you create an account or purchase a subscription
When you submit a beta tester application or sign up for email updates
When you use features of the App
When you contact us directly for support
When you participate in surveys or provide feedback

Automatically:

Through cookies and similar tracking technologies on our website
Through your device when you use the App
Through your interactions with App features
Through hardware sensors and performance monitoring
Through analytics services (Google Analytics, etc.)

From Third Parties:

Payment processors (Shopify - transaction confirmation)
Analytics service providers
Cloud service providers (Supabase)
Email marketing platforms (Klaviyo)

3. How We Use Your Information

We use the information we collect to:

Service Delivery:

Provide, maintain, and improve the website and App
Process subscription payments and manage recurring billing
Create and manage your user account
Provide personalized performance analytics and recommendations

Communication:

Communicate with you regarding beta access, updates, or support
Send you technical notices, updates, and support messages
Deliver marketing emails through Klaviyo (you can opt out at any time)
Respond to your comments, questions, and customer service requests

Product Improvement:

Improve our website, App, and user experience
Analyze usage data to optimize performance and engagement
Evaluate beta tester applications and better understand user needs
Determine eligibility for beta access based on hardware compatibility
Develop new features and functionality

App-Specific Functions:

Maintain leaderboards and facilitate competitive features
Enable multiplayer gameplay and matchmaking
Detect and prevent cheating or abuse of the App
Optimize app performance for your specific hardware configuration

Legal and Security:

Enforce our Terms and Conditions
Comply with legal obligations
Protect our rights, property, or safety, or that of our users

4. Third-Party Services

We use trusted third-party tools to help operate our website and services:

Website & Marketing:

Google Analytics – to understand how users interact with our website
Klaviyo – for email marketing and customer communications
Shopify – to power our online store and process payments

App Infrastructure:

Supabase – to manage backend infrastructure and data
Apple TestFlight – to distribute beta builds of our app
Cloud Storage Provider – to securely store app data and user information

Payment Processing:

Shopify Payments – processes subscription payments securely
We do not store full payment card details

Analytics & Support:

Analytics services to understand app usage and improve user experience
Customer support platforms to manage tickets and communications (if applicable)

Each third-party service operates under its own privacy policy. We ensure all third-party providers maintain appropriate data protection standards and are bound by confidentiality agreements.

5. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information in the following circumstances:

With Service Providers:

Payment processors to handle subscription billing
Cloud storage providers to securely store data
Analytics providers to understand usage patterns
Email marketing platforms to send communications
Customer support platforms to manage inquiries

For Legal Reasons:

To comply with legal obligations, court orders, or government requests
To protect our rights, property, or safety, or that of our users
To investigate potential violations of our Terms and Conditions

With Your Consent:

When you explicitly authorize us to share information
When you participate in public features like leaderboards

Business Transfers:

In connection with a merger, acquisition, or sale of assets

Aggregated or Anonymized Data:

We may share aggregated or de-identified information that cannot reasonably be used to identify you

6. Children's Privacy

Dream Putt is intended for users aged 13 years and older. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately.

Parental Rights (Ages 13-17):

Parents or legal guardians of users between 13 and 17 years of age have the right to:

Access their child's personal information
Request deletion of their child's data
Withdraw consent for data collection
Restrict certain data processing activities

To exercise these rights, please contact us at info@dreamputt.app with "Parental Request - Dream Putt" in the subject line. We will respond within 30 days.

7. Data Retention

We retain your information for different periods depending on the type of data:

Active Subscription Data: Retained for the duration of your subscription plus 90 days after cancellation
Performance and Analytics Data: Retained for up to 2 years or until you request deletion
Leaderboard and Competitive Data: Retained indefinitely to maintain historical rankings, unless you request account deletion
Website and Marketing Data: Retained while you remain subscribed to communications or as needed for business purposes
Support Communications: Retained for 3 years for quality assurance and legal compliance
Legal and Compliance Data: Retained as required by applicable laws and regulations

You may request deletion of your data at any time by contacting us. Some data may be retained in anonymized or aggregated form for analytical purposes after deletion requests.

8. Data Security and Breach Notification

We implement industry-standard security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security audits and updates
Restricted access to personal data on a need-to-know basis
Secure data centers with physical and digital safeguards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. By using our services, you acknowledge and accept this risk.

Data Breach Notification:

In the event of a data breach that affects your personal information, we will:

Notify affected users within 72 hours of discovery
Provide details about what information was compromised
Outline steps we're taking to address the breach
Recommend actions you should take to protect yourself
Notify relevant authorities as required by law

9. International Data Transfers

Dream Putt is operated from the United States. If you access our website or App from outside the U.S., your information will be transferred to, stored, and processed in the United States.

By using Dream Putt, you consent to the transfer and processing of your information in the United States, which may have different data protection laws than your country of residence.

For users in the European Economic Area (EEA), United Kingdom, or other regions with specific data protection requirements, we comply with applicable legal frameworks for international data transfers, including the use of Standard Contractual Clauses where appropriate.

10. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability:

Request access to the personal information we hold about you
Request a copy of your data in a machine-readable format (CSV, JSON)

Correction:

Request correction of inaccurate or incomplete personal information

Deletion:

Request deletion of your personal information (subject to legal retention requirements)

Restriction:

Request that we limit how we process your data

Objection:

Object to certain types of data processing

Withdraw Consent:

Withdraw consent for data processing at any time (may affect service availability)
Opt out of marketing emails at any time through Klaviyo unsubscribe links

Lodge a Complaint:

File a complaint with your local data protection authority if you believe your rights have been violated

To exercise any of these rights, please contact us at info@dreamputt.app. We will respond to your request within 30 days.

including the use of Standard Contractual Clauses where appropriate.

11. State-Specific Privacy Rights

California Residents (CCPA/CPRA):

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to Know: What personal information we collect, use, disclose, and sell
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell your personal information)
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
Right to Correct: Request correction of inaccurate personal information
Right to Limit: Limit the use of sensitive personal information

Categories of Personal Information We Collect:

Identifiers (name, email, account ID, IP address)
Commercial information (subscription history, purchases)
Internet activity (website/app usage, interactions)
Geolocation data (general location)
Sensory data (performance metrics from hardware)
Inferences (skill level, preferences, beta eligibility)

To exercise these rights, contact us at info@dreamputt.app with "California Privacy Request" in the subject line. We will verify your identity and respond within 45 days.

Other State Rights:

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights, including:

Right to access and portability
Right to deletion
Right to opt-out of targeted advertising and profiling
Right to correct inaccuracies

including the use of Standard Contractual Clauses where appropriate.

12. Cookies and Tracking Technologies

Website Cookies:

We may use cookies, pixels, and similar technologies to improve your experience, analyze website performance, and deliver relevant content and communications. These may be set by us or by third-party services such as Google Analytics and Klaviyo.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
Marketing Cookies: Enable personalized email communications (Klaviyo)
Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings. Visitors from certain regions (such as the EU or California) may also see a cookie consent banner and have the option to accept or decline non-essential cookies.

App-Specific Tracking:

Within the Dream Putt app, we may use:

Session identifiers to maintain your login state
Local storage for app preferences and settings
Analytics SDKs to track app usage and performance
Crash reporting tools to identify and fix bugs

You can manage some tracking preferences through your device settings or within the app's settings menu.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Jeffrey David Golf, LLC
📧 Email: info@dreamputt.app
📍 Address: 702 Medinah Rd, Melbourne, Florida, 32940
🌐 Website: www.dreamputt.app

For specific requests, please use these subject lines:

Data Deletion Request: "Delete My Data - Dream Putt"
Parental Request: "Parental Request - Dream Putt"
California Privacy Request: "California Privacy Request"
General Privacy Inquiry: "Privacy Question - Dream Putt"

We will respond to all requests within 30 days.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we'll revise the "Effective Date" at the top. We will notify you of any material changes by:

Posting the updated Privacy Policy on our website and in the App
Updating the "Effective Date" at the top of this policy
Sending you an email notification (if you have provided your email address)
Displaying an in-app notification (for App users)

Your continued use of our website or App after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

15. Additional Information

Do Not Track Signals:

Some browsers include a "Do Not Track" (DNT) feature. Our website and App do not currently respond to DNT signals, as there is no industry standard for how to interpret them.

Automated Decision-Making (App):

We may use automated systems to:

Match players in multiplayer modes
Recommend drills or challenges based on performance
Detect cheating or unusual activity
Personalize your experience
Evaluate beta tester eligibility

You have the right to request human review of automated decisions that significantly affect you.

Data Accuracy:

We rely on you to provide accurate information. Please update your account information promptly if it changes. You can update your information through the App settings, website account page, or by contacting us.

By using Dream Putt's website or App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.